Privacy policy

(Last amended on 13.12.2019)

GENERAL

This Policy sets out our privacy practice and explains how we handle personal data, for what purposes, as well as your corresponding rights.

TULIP IP EOOD, UIC: 205845139, represented by its General Manager: Milena Vladimirova Kichashka (hereunder “Data Collector”), ensures that your privacy is protected and used only for the indicated hereunder purpose.

Personal data means any information in connection with personal or factual circumstances, such as name, address, e-mail address, telephone number, date of birth, age, gender, personal identification number, video recordings, photos, and voice recordings of persons.

Electronic data means information about IP address, browser type, cookie identifiers and visitors’ behavior on our website – which sections they read.

HOW DO WE COLLECT DATA?

We collect personal data, when we are contacted by e-mail or by phone for the performance of our legal and other contractually agreed services in the course of our business relationship with clients.

We collect and process personal data also in connection with the management of our business, i.e. maintenance of databases of clients and partners, as well as for maintaining the relationship with current, former or prospective clients or partners.

We process electronic data by means of cookies when you visit our website. The information we collect is the type of the device you are using, the domain name of the internet service provider and browser type. We use technology to look at which pages of the website our visitors view, their IP addresses. We use this information to understand user behavior on our website.

We take no responsibility about the safety of the information you choose to submit to us via email or the internet. It may be collected in transit by others.

We engage strict technical and organizational measures to protect your information from access by unauthorized persons and against unlawful processing, accidental loss, destruction and damage both online and offline. The measures include training the relevant staff to ensure they are aware of our privacy obligations when handling personal data; administrative and technical controls to restrict access to personal data only when it is needed for the purposes mentioned above; fire walls, encryption and anti-virus software; physical security provided by staff security badges for access to the files.

Although we take all necessary measures to ensure the security of your data, we cannot control all aspects of the transfer by e-mail or other means and therefore we cannot guarantee full security.

WHY WE COLLECT DATA?

We collect personal data in order to fulfil our professional duties. We need personal data to represent our client’s interest in relation to intellectual property issues they have, or when they want to use our services for mediation.

We collect personal and electronic information in order to understand the customer’s needs, so that we could provide better service and in particular:

  • To present more useful content;
  • To improve the website’s performance and design;
  • To provide specialized advice
  • To provide representation in IP matters
  • To market our services
  • To make statistics about our performance

USE OF COOKIES

Cookies are small text files that are stored by your browser onto your computer or mobile device when you visit our website. They are used to provide you with a good experience when you browse and allow us to improve our website and its content. You can find more information about cookies by visiting the following website: www.allaboutcookies.org.

Tracking cookies are used for statistical purposes, including, amongst others, the use of Google Analytics software.

You can enable, disable and/or delete cookies as you wish. You can delete all cookies that are already on your device and you can set most browsers to prevent them from being placed. If you choose to decline cookies, this may affect the effective use of any functionality provided by the Site.

The ability to enable, disable and/or delete cookies can be completed at browser level. These settings are usually found in the “options” or “preferences” menu of your internet browser. You may use the “Help” option in your internet browser for more details.

We use cookies and tracking technologies on our website to enable us to analyse use of our online services; improve user experienced of our website and services; and to enable features of online services such as sharing content via social networks and other channels.

DO WE TRANSFER YOUR DATA?

We will not disclose, share or sell your data unless we are required to share it with any third parties who provide services on our behalf and if the transfer is not in breach of our professional duty of confidentiality. In any event we only transfer your Data to such an extent as required for the respective purpose, required by applicable law, if there is a legitimate interest, or subject to your consent.

We may also have to share personal data when it is demanded by authorities such as the government, regulatory bodies, auditors or police.

HOW LONG DO WE KEEP YOUR DATA?

We keep personal data in accordance with our regulatory obligations and good practice. The time depends on the nature of the information and the purpose we need it for. In any case, the data we collect will not be kept for longer than needed.

Personal data we use of marketing purposes are stored for a period of 3 years as from the last contact with the individual concerned.

WHAT ARE YOUR DATA PROTECTION RIGHTS?

You have the right to request Data Controller for copies of your personal data.

You have the right to request that Data Controller corrects any information you believe is inaccurate. You also have the right to request Data Controller to complete information you believe is incomplete.

You have the right to request that Data Controller erase your personal data, under certain conditions.

You have the right to request that Data Controller restricts the processing of your personal data, under certain conditions.

You have the right to object to Data Controller’s processing of your personal data, under certain conditions.

You have the right to request that Data Controller transfers the data that we have collected to another organization, or directly to you, under certain conditions.

MISCELLANEOUS

We may update this privacy policy to reflect legal or technical changes or any changes to our business. We will take reasonable efforts to inform you of such updates. The date of the most recent update is included in the heading of this privacy policy.

If you have any questions regarding our privacy policy or would like to make an inquiry or request, you may contact us on:

M. +359 885545698

E-mail: office@tulip.bg

Address: Mizia Str.24, floor 2, 1124 Sofia, Bulgaria